121006

‹ All error codes

Error message	The associated bank account is not active
Description	The bank account targeted by the payout is inactive.
Categories	Payout

Causes

This error may occur when attempting to make a payout to a bank account whose Active parameter value is set to false.

What to do

In such cases, a new Bank Account needs to be created by the platform, as it is not possible to set the Active parameter value back to true.

Example

In the example below, a payout to an inactive bank account was made.

API Response

{
    "Id": "po_b_01JMC3R2ASSNV2B2J228T598JT",
    "Tag": "Created using Mangopay API Postman Collection",
    "CreationDate": 1739868342,
    "AuthorId": "user_m_01JKWYDT94N91CW572D7QNNYRP",
    "CreditedUserId": null,
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 2673
    },
    "CreditedFunds": {
        "Currency": "EUR",
        "Amount": 2646
    },
    "Fees": {
        "Currency": "EUR",
        "Amount": 27
    },
    "Status": "FAILED",
    "ResultCode": "121006",
    "ResultMessage": "The associated bank account is not active",
    "ExecutionDate": null,
    "Type": "PAYOUT",
    "Nature": "REGULAR",
    "CreditedWalletId": null,
    "DebitedWalletId": "wlt_m_01JMAAKGM0VCBCQ5V4DB3EZPER",
    "PaymentType": "BANK_WIRE",
    "BankAccountId": "bankacc_m_01JMCR5Y5BZJQR60J4DFYJNSNR",
    "BankWireRef": "Example123",
    "ModeRequested": null,
    "ModeApplied": "PENDING_RESPONSE",
    "FallbackReason": null,
    "EndToEndId": "ba3d947cc1714d62ab33798d8ce12a71",
    "PaymentRef": null
}